Policies & Procedures

LODGING DEPOSIT POLICY:

 

WINTER:  $100 non-refundable deposit is due on credit card at the time of booking.   Two (2) night's lodging is then due within 10 days of the booking date.   Final payment is due 45 days prior to arrival.  Reservations made less than 45 days prior to arrival must be charged in full on credit card at the time of booking.

SUMMER:  $50 non-refundable deposit due at the time of booking.  One (1) night's lodging is then due within 10 days of the booking.  Final payment due 48 hours prior to arrival.  Reservations made less than 10 days prior arrival must be charged in full on credit card at the time of booking.

 

LODGING CANCELLATION POLICY:

 

WINTER:  45 days or more prior to arrival:  Full refund less $100.00 per unit handling fee.  44 days or less prior to arrival:  All monies are forfeited unless rebooked.  If rebooked, you will receive a refund for the amount rebooked less $100.00 per unit handling fee.

SUMMER:  48 hours or more prior to arrival:  Full refund less $50.00 per unit handling fee.  Less than 48 hours prior to arrival:  All monies are forfeited unless rebooked.  If rebooked, you will receive a refund for the amount rebooked less $50.00 per unit handling fee.

 

AIRLINE DEPOSIT POLICY:

$100.00 per ticket due on a credit card at the time of booking.   Final payment due 45 days prior to arrival.

 

AIRLINE CANCELLATION/CHANGE POLICY:

$100.00 charged on a credit card for each ticket you cancel or each change made per ticket.   Once airline ticket has been printed ABSOLUTELY NO REFUND SHALL BE AVAILABLE.

 

SECURITY DEPOSIT REQUIREMENT:

$250.00 on a credit card with final payment.  Please fill in the front section of your lodging conformation, sign and return the top (white) copy to our office prior to arrival.   A credit card impression will be taken at our office upon check-in.  This security deposit is used to cover any damages, extra cleaning or telephone charges during your stay.   Security deposits will be destroyed 30 days from departure if unit has not incurred charges.

 

DISCLAIMER:

Peak Property Management, Inc. will not be held liable for damage, loss or injury resulting from errors made by tour operators, travel agents or transportation companies.  Further, we will not assume responsibility for loss, delay or expense caused by weather, strike or other circumstances beyond the control of Peak Property Management, Inc.  Peak Property Management, Inc. reserves the right to change accommodations without notice, up to the date of arrival, due to maintenance emergencies or sale of unit.   An attempt will be made to provide equal accommodations or upgrade at no additional charge.   Rates are subject to change without notice, and are subject to availability.

 

General Information

 

CONTACT INFORMATION:  Peak Property Management, P.O. Box 8409, Breckenridge, Colorado 80424.  Local: 970-453-1724 / Fax: 970-453-1158 / Email: info@peakproperty.com / US Toll-free: 800-458-7998 / UK Toll-Free: 0808-234-7618 / Available 24 hours for EMERGENCIES ONLY: 970-486-4740.

 

CHECK-IN/CHECK-OUT:  Peak Property Management is located at 11072 Hwy. 9, Summit Ridge Center, Breckenridge, Colorado 80424

 

OFFICE HOURS: 8:00 a.m. to 7:00 p.m. Monday-Saturday and 9:00 a.m.  to 5:00 p.m. on Sunday. 

 

SUMMER OFFICE HOURS:  9:00 a.m.  to 5:00 p.m.  Monday-Saturday. 

 

CHECK-IN:  4:00 p.m.

Late arrivals and Summer arrivals after 5:00 p.m. pickup directions and keys from our "KEY DROP BOX" located outside our front door.  PLEASE NOTIFY OUR OFFICE IF YOU PLAN TO BE A LATE ARRIVAL.

 

CHECK-OUT:  10:00 a.m.

Storage for luggage can be arranged.  Late check-outs are subject to an additional night charge.

 

MINIMUM NIGHT STAY:

2 nights during summer season/3 nights during regular and value season/4 nights during spring break season/5 nights during holiday season.  Sorry,one night stays are not available.

 

FORMS OF PAYMENT:

Visa, MasterCard, American Express, Discover Card, traveler's checks and personal checks.  Peak Property Management, Inc. shall deposit all advance rental fees into a Federally Insured Trust Account and be sole beneficiary of all accrued interest.

 

MAID SERVICE:

Prior to your arrival, the unit is cleaned and supplied with fresh linens and towels.  Published rates do not include daily maid service.  Additional towel changes available for $18.00/bathroom/day.

 

TELEPHONES:

All units have telephones.  Most local calls are free.  Long Distance calls require a calling card, credit card or collect call and may be subject to surcharges.

 

KEYS:

Guests must return ALL keys at check-out or be subject to a $50.00 charge.

 

PETS:

Sorry, no pets allowed!  Local kennel service is available.

 

HOT TUBS/JACUZZI:

Peak Property Management, Inc. does not have control over the mechanical performance of private hot tubs/Jacuzzis.  If a hot tub becomes inoperable during your stay, a maximum of  $25.00 per day refund shall be issued.  This does not apply to bathtubs or community facilities.

 

SERVICE FEE:

A $25.00 Service Fee will be added to each reservation.  This fee will also be applied to each date change.